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Terms of Service

Last updated: February 20, 2026

1. Acceptance of Terms

By creating an account or using ScoutCI (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you (“Customer”) and ScoutCI (“we,” “us,” or “our”).

2. Description of Service

ScoutCI is a competitive intelligence platform that monitors publicly available information about businesses you identify as competitors. This includes publicly accessible website content, Google Maps listings, review data, and other information available without authentication. We deliver this intelligence through weekly briefings, alerts, and dashboard analytics.

3. Data and Intelligence Accuracy

The intelligence ScoutCI provides is sourced from publicly available data and is subject to the following limitations:

  • Competitor data may be incomplete, delayed, or inaccurate. We do not guarantee the accuracy, completeness, or timeliness of any information provided.
  • Review counts and ratings are sourced from public listings and may reflect aggregate brand ratings rather than a specific local business location.
  • Website change detection depends on publicly accessible page content and may not capture all changes.
  • You are solely responsible for any business decisions you make based on intelligence provided by ScoutCI. We are not liable for outcomes resulting from your use of or reliance on our reports or alerts.

4. Acceptable Use

You agree to use ScoutCI only for lawful competitive intelligence purposes. You may not:

  • Use the Service to harass, defame, or harm the businesses you monitor
  • Attempt to reverse engineer, copy, or resell the Service or its outputs
  • Submit false business information or impersonate another business
  • Use the Service in any way that violates applicable laws or regulations

5. Subscription and Billing

ScoutCI operates on a subscription basis. By providing payment information, you authorize us to charge your payment method on a recurring basis at the rate disclosed at signup. Your subscription will automatically renew unless cancelled before the renewal date. Trial periods, if offered, automatically convert to paid subscriptions at the end of the trial unless cancelled. All fees are non-refundable except where required by law.

6. Cancellation

You may cancel your subscription at any time through your account Settings. Cancellation takes effect at the end of your current billing period. You will retain access to the Service through the end of the paid period.

7. Intellectual Property

ScoutCI and its underlying technology, software, and proprietary methods are owned by ScoutCI. The competitive intelligence reports and briefings we generate for you are licensed to you for your internal business use only. You may not redistribute, resell, or publish our reports without written permission.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCOUTCI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE. IN NO EVENT SHALL SCOUTCI'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO SCOUTCI IN THE TWELVE MONTHS PRECEDING THE CLAIM.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE DATA PROVIDED WILL BE ACCURATE OR COMPLETE.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, non-payment, or for any other reason at our sole discretion, with or without notice. Upon termination, your access to the Service will cease and your data may be deleted after 30 days.

11. Changes to Terms

We may update these Terms at any time. We will notify you by email at least 14 days before material changes take effect. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Oakland County, Michigan.

13. Contact

For questions about these Terms, contact us at legal@scoutci.com.